Description
The resort is set in Puerto Morelos and has water sports facilities and a tennis court. A continental or buffet breakfast is available each morning at the property. Guests can enjoy a meal at the in-house restaurant, which serves Mexican cuisine. Cancun is 47 km from the property, while Playa del Carmen is 19 km away. The nearest airport is Cozumel International Airport, 27 km from the resort.
Set between the vibrant jungle and the turquoise waters of the Caribbean, the hotel welcomes travelers to Mexico's Riviera Maya. Within moments of arriving at this Playa del Carmen all-inclusive resort, it is easy to see why is it a winner of the World's #1 Travelers' Choice® Award. Relax and enjoy a variety of sports, golf, parties, superb services, and amazing restaurants. Discover what makes this incredible resort stand out among other Riviera Maya hotels as the ideal place to enjoy a dreamy, all-inclusive vacation on the beautiful beaches of the Caribbean. And much more!
In all our Suites we have Grand Star service, which consists of personalized check-in and check-out and sparkling wine, packing and unpacking of suitcases, breakfast in bed, nightly ironing service, internal transportation within the resort. In the superior categories: Honeymoon Villa, Ocean Front Suite, Ocean Front Superior Suite, Ocean Front Superior Corner Suite, we have Butler Service and personalized minibar to make your experience unforgettable.
Accommodation Services
Total number of rooms: 310
Number of floors (main building): 3
Number of floors (annexe): 3
hotel
American Express
MasterCard
Visa
Wheelchair-accessible
Car park (*)
24-hour reception
Check-in hour: 15:00:00-00:00:00
Check-out hour: 12:00:00-12:00:00
Late Check-out (*)
Mobile phone coverage
Wi-fi (*)
Local and international calls
Transfer service (*)
Secure parking
Valet parking
Airport Shuttle (*)
Room service
Laundry service (*)
Launderette (*)
Medical service (*)
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Newspaper stand
Shop
Garden
Terrace
Bicycle storage
Concierge
Sun terrace
Gym
Golf desk
Luggage room (*)
Clothes dryer
Private pool
Private beach area
Café
Bar
Restaurant: 6
Non-smoking area
Smoking area
Poolside snack bar
Banquet hall
Show cooking
Swim-up bar
Air conditioning in Restaurant
Conference room: 12
Meeting room: 4
Business centre
Indoor freshwater pool: 1
Outdoor freshwater pool: 2
Sun loungers
Parasols
Entertainment programme for adults
Casino
Theatre / auditorium
Game room
Nightclub
Sauna
Steam bath
Hot tub
Turkish bath (hamam)
Solarium
Massage (*)
Spa treatments (*)
Hairdressing salon (*)
Beauty salon (*)
Spa centre
Breakfast
Breakfast buffet
Continental breakfast
Hot breakfast
Early bird breakfast
Late riser breakfast
Buffet lunch
À la carte lunch
Brunch
Buffet dinner
À la carte dinner
All inclusive
Gluten-free meals
Vegetarian meal
Snacks
Only Adults
Deposit on arrival
Identification card at arrival
Non-smoking establishment
Aqua fit
Jet ski (*)
Diving (*)
Windsurfing
Sailing
Catamaran sailing (*)
Canoeing
Table tennis
Aerobics
Fitness
Archery
Cycling / mountain biking
Handball
Basketball
Volleyball
Beach volleyball
Billiards
Bocce
Golf (*)
Tennis
Putting green (*)
Golf practice facility (*)
Iberostar - How we care
Room Services
Bathroom
Shower
Hairdryer
Toiletries
Bathrobes
Slippers
Make-up mirror
Telephone in the bathroom
Wi-fi
Direct dial telephone
TV
Cable TV
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set
Centrally regulated air conditioning
Fan
Safe
Balcony
Wake-up service
Pillow menu
Desk
NO Smoking rooms
Smoke detector
Housekeeping
NO Extra beds on demand
NO Cot on demand